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Returns

RETURN POLICY

Thank you for shopping with Tart Collections. We want you to be completely satisfied with your purchase. We hope to ensure you shop with us again!

Return shipping is FREE if shipped from within the contiguous United States. Unfortunately, we cannot accept returns on international orders. Please note that any shipping charges are not refundable.

* For returns originating in Alaska, Hawaii, Puerto Rico, or other U.S. Territories, return shipping is $11.95. 

All returns must be authorized before they can be sent to us. Returns received without authorization will be sent back to you.  You can submit a returns request by clicking here:

SUBMIT RETURNS REQUEST

Please allow 24-48 hours for your return request to be processed and approved. 

When submitting your Return Request, please make sure that your return falls within the following conditions:

FOR ALL RETURNS

  • All returns must be authorized before they are sent to our warehouse. We are not able to accept any unauthorized returns.
  • All return requests must be submitted within 25 days of the invoice date received in your shipment.
  • After receiving your return-shipping label, you must ship your return within 5 days. If your return is shipped after 5 days of receiving your return authorization, you will receive a web credit for your return.

    SALE MERCHANDISE

    • In the case of a flash sale, black Friday, or any other special event where merchandise is discounted, all sales are final. No returns will be accepted.

     

    Please allow 2 weeks for us to receive and issue your refund, whether it be in original payment form or web credit.

     

    All returns are at the discretion of our Return’s Department and we reserve the right to deny any return that doesn’t comply with Tart Collection’s return policy.

     

    Before submitting your return request, please make sure that all merchandise has not been worn, washed, or altered and with all original tags attached. We do not accept returns on any intimates bottoms, swim suits, or clearance items. This merchandise is FINAL SALE.

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