Unfortunately, we cannot accept returns on international orders. Please note that any shipping charges are not refundable.
* For returns originating in Alaska, Hawaii, Puerto Rico, or other U.S. Territories, return shipping is $11.95.
FOR ALL RETURNS
- Please make sure that all merchandise has not been worn, washed, or altered and has all original tags attached.
- All returns must be submitted within 25 days of the invoice date received in your shipment.
- At this time, we cannot automatically process exchanges. To exchange an item, please return the item you purchased for a refund and place a new order at tartcollections.com
- If you choose to use the pre-paid return label please take note that a $7 shipping fee will be deducted from your refund.
- If you decide to send your return back without using the return label that we have provided, please address your return to the following address: Attn: TART Collections Returns, 238 Lawrence Ave South San Francisco, CA 94080
- Due to safe hygiene protocols, face masks and gaiters cannot be returned.
- Swimwear should be unwashed and unworn with original tags and hygiene strips attached.
- If you return more than $5,000 in a 12 month period you may be subject to a modified returns policy. We will contact you about any changes.
- In the case of flash sales, Black Friday, or other special events where merchandise is discounted, some sales may be final and cannot be returned. All Final Sale items end in .97 cents.
Please allow 2 weeks for us to receive and issue your refund, whether it be in original payment form or web credit.
All returns are at the discretion of our Returns Department and we reserve the right to deny any return that doesn’t comply with Tart Collections' return policy.